Industry News

You can trust CompuMail to always keep up with the latest news.

California amends Identity Theft Resolution Act (2016)

The ‘Identity Theft Resolution Act’ includes a significantly shorter time frame for reviewing claims of identity theft. (September 19, 2016) The California legislature has amended its existing requirements for debt collectors who receive consumer claims of identity...

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Favorable Ruling in FDCPA Envelope Case (2016)

Favorable ruling in case involving debt collection envelope with a visible barcode. (August 19, 2016) In a new decision filed on Wednesday, the US District Court for the Eastern District of Pennsylvania ruled in favor of the defendant in a Fair Debt Collection...

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Postage Rates: 2016 and Beyond

No postal increases for market-dominant products; possible upcoming decrease in postage. (February 17, 2016)  If you’ve been keeping your fingers crossed, hoping for no postal increases for your mailings in 2016, it has paid off!  At a recent Mailer’s...

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Illinois Realigns Collection Laws with FDCPA (2016)

New Senate Bill Signed that Reverses provisions adopted in the Illinois Collection Agency Act (February 2, 2016) On January 29, 2016, Illinois Governor Bruce Rauner signed into law Senate Bill 1369. That Bill reversed provisions adopted in the Illinois Collection...

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State Collections 2015 – Year in Review

New State-level collection rules enacted in 2015 (December 21, 2015) The year of 2015 brought new State-level collections rules.  Below is a summary of the New York, West Virginia, and Illinois new rules for the collections industry: New York New York State’s...

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Debt Collector Wins in Envelope Case (2015)

Motion Granted for Debt Collector in Envelope Case (November 20, 2015)  In a decision filed on October 23, 2015, U.S. District Judge Katherine Polk Failla has granted Credit Management LP (CMI)’s motion to dismiss a case against the firm filed by Joy Gardner. The...

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New Jersey Debt Collection Bill Passes Senate (2015)

New Jersey Debt Collection Bill Requiring ‘Good Faith’ Identity Theft Determinations Passes Senate (November 16, 2015) A New Jersey Senate bill introduced in 2014 relating to debt collectors’ responsibilities upon receipt of notice of identity theft or...

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Strategies for More Effective Skip-Tracing (2015)

Nine strategies that leverage technology leading to more effective skip-tracing (November 11, 2015)  These nine best practices enable you to do more with less, stay in compliance and stay current. When you have increased contact with the right consumers, you...

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Keeping A License in the Collections Industry (2015)

States continue to evaluate and expand the laws governing collections. (October 13, 2015) In the past, the majority of ARM industry focus on regulatory oversight was with the federal government’s enforcement of the FDCPA.  Originally these reviews were conducted...

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NYDFS Releases 2 More FAQs (2015)

Yesterday, DFS released two additiona FAQs, and also posted amendments to the rule that have been adopted and will take effect on September 9, 2015 (September 1, 2015)  This is the DFS summary of the amendments: “This rulemaking amends the Department of Financial...

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New Debt Regulation Bill Passes in New Jersey (2015)

The bill allows consumers 45 days after they are contacted by a debt collector to submit written notice that they are victims of identity theft. (August 14, 2015) The New Jersey State Senate has unanimously approved a bill to require debt collectors to temporarily...

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QR Codes Mean FDCPA Trouble (2015)

A QR code makes debtors ‘susceptible to privacy intrusions’ (July 29, 2015) According to a recent decision from the United States District Court for the Middle District of Pennsylvania, a QR code visible on the face of an envelope embedded with an account...

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Bar Code on Envelope Violates Debt Collection Act (2015)

Pennsylvania Federal judge rules embedding a debtor’s account number in a bar code is problematic (July 24, 2015) Following a Third Circuit ruling last year finding a debtor’s account number on the outside of an envelope violates the Fair Debt Collection...

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Express Consent on TCPA Debt Collection Calls (2015)

More guidelines on how courts define “express consent” under the TCPA (July 14, 2015) A recent federal district court ruling provides more guidance on how courts define “express consent” under the Telephone Consumer Protection Act (“TCPA”) in the debt...

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New Debt Collection Legislation in Maine (2015)

Law to be enacted 90 days after Maine Legislation meeting on July 16,2015 (July 1, 2015) The new law prohibits debt collectors from initiating collection actions on debts that are “barred by the limitations period,” limits all collection actions by debt...

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New Debt Collection Bill Passes in Illinois (2015)

Debt Collection Bill Passes Both Houses in Illinois (June 3, 2015) First filed by state Senator Kimberly Lightford, the SB1866 Crime Victims-Debt Collection bill passed both houses of the Illinois General Assembly on May 29, 2015. SB1866 amends the Crime Victims...

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Important Court Ruling for FDCPA & Disclosures (2015)

Second Circuit Rules FDCPA Does Not Require Disclosure of Settlement’s Tax Consequences   (May 26, 2015) The U.S. Court of Appeals for the Second Circuit has ruled that the Fair Debt Collection Practices Act (FDCPA) does not require a debt collector to...

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Proposed Legislation in Numerous States (2015)

Proposed Legislation in Numerous States Would Negatively Impact the Collection Industry (May 21, 2015) After just cursory research insideARM has identified numerous bills introduced in various state legislatures in the past three months that – if passed – would...

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CompuMail Promotes COO Vito Delucchi to President

  Vito Delucchi Promoted to CompuMail President   Concord, CA (May 1, 2015) CompuMail Information Systems, Inc. announced today that its Board of Directors named Vito Delucchi as the company’s next President, effective May 1, 2015.  Delucchi, 37,...

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CompuMail Announces New Chief Information Officer

  CompuMail Information Systems, Inc. Announces the Retirement and New Appointment of Chief Information Officer Concord, CA (March 31, 2015) – CompuMail Information Systems, Inc. has announced the retirement of Carl Grant, the company’s Chief Information...

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CompuMail Appoints New Chief Operating Officer

CompuMail Information Systems, Inc. Announces the Appointment of New Chief Operating Officer       Concord, CA (February 19, 2015) – CompuMail Information Systems, Inc. is proud to announce the recent appointment of Mr. Vito Delucchi as Chief Operating...

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A Major Victory for the Collection Industry (2014)

 Circuit Court Sides with Debt Collector in Reversing Controversial TCPA Ruling  (September 30, 2014) The Eleventh Circuit Court of Appeals Monday unanimously reversed a lower court ruling in Mais v. Gulf Coast Collection Bureau, a case that was extremely...

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CFPB Will Survey Consumers About Debt Collection

  On Friday, the CFPB Friday notified the public about their plans to ask consumers about their experience working with collection agencies. The Consumer Financial Protection Bureau intends to use this information to help them with their various rules and...

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Sample Collection Letters That Get Results – Part 7

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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Sample Collection Letters That Get Results – Part 6

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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Sample Collection Letters That Get Results – Part 5

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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Sample Collection Letters That Get Results – Part 4

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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Sample Collection Letters That Get Results – Part 3

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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Sample Collection Letters That Get Results – Part 2

 Five Ways to Get Collection Letters Opened and Paid   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and countless marketers vying for that...

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2014 Postage Increase

2014 Postage Increase Sabotaging Your Plans for a Prosperous 2014?   In accordance with the law, the United States Postal Service isn’t authorized to increase rates higher than the amount of inflation except if there are severe exigent circumstances...

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Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT CompuMail Inc, (CompuMail), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private....

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FTC Ends Rulemaking On Caller ID Falsification Issues

The FTC has decided that amendments to the TSR would not decrease the chance of falsification, or “spoofing,” of Caller ID info in telemarketing telephone calls. When the FTC amended the TSR in 2003, it included a requirement that telemarketers send out information to...

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Christmas Party – 2013

Happy Holidays from Everyone at Compumail!!!     Check out our YouTube Channel – http://www.youtube.com/user/CompuMailinc – for more...

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Best Companies for Outsourcing Collection Letters?

Who are the Best Companies for Outsourcing Collection Letters?   Recently, a collection agency owner asked about collection letter vendors on the InsideARM forums. We are happy to be mentioned by several people…especially Ed Heartstedt and Jason Messina....

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ARM Industry Focuses on Unified Response to CFPB

The trade associations representing the debt collection industry are working in the chance of making an unified answer to the Consumer Financial Protection Bureau‘s (CFPB) proposition to embrace new rules for the ARM industry. The CFPB has signaled that...

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Sample Collection Letters That Get Results – Part 1

Want better results from your collection letters? Choose the right collection letter vendor   When you send a collection letter, the odds are good that you are not the only agency sending that debtor a collection letter. There are probably 5-10 other agencies and...

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