CompuMail values your trust and is committed to protecting your privacy. This policy explains:
- What personal information we collect
- How we collect and use that information
- With whom we share it
- Your rights and how you can exercise them
By accessing our site, using our services, or interacting with us, you consent to these practices.
1. Information You Provide
- Contact details (name, business email, phone, mailing address)
- Account credentials and billing info (username, password, credit card
- Support communications, feedback, survey responses
2. Automatically Collected Data
- Usage logs (pages viewed, timestamp, browser/device info, IP, cookies)
- Delivery and service logs (email/SMS opens, printing, mailing events)
- Performance metrics (load times, click-through rates)
3. Third-Party Information
- Transaction data (payment confirmations, bank records)
- Demographic or enrichment data (industry, organization size)
- Analytics insights (via Google Analytics, etc.)
4. Sensitive Information
- Where applicable (e.g., healthcare, class action, municipal): PHI or legal notices–handled only under client-specific agreements.
We collect information to:
- Provide, maintain, and improve CompuMail services
- Authenticate accounts and detect fraud
- Process payments and billing
- Communicate with you—service alerts, support, marketing
- Monitor platform usage and troubleshoot issues
- Meet legal/regulatory requirements (HIPAA, GDPR, etc.)
- Enhance user experience via product analytics
Methods used: Web forms, cookies, server logs, emails, third-party integrations.
Uses
- To deliver communications (email, print, SMS, e-delivery)
- To manage your account, support requests, and billing
- To improve our products and services through analytics
- To send updates, notifications, and promotional materials
- To comply with legal and regulatory obligations
Disclosures
We may share your data with:
- Service Providers: Print houses, mailing partners, cloud providers
- Regulatory and legal bodies, responsive to subpoenas or legal requests
- Business partners under NDA (e.g., analytics, marketing)
- During corporate changes: mergers or acquisitions
- Aggregated and anonymous data which cannot identify individuals
We do NOT sell personal information.
We use cookies, session storage, and web beacons to:
- Maintain login sessions
- Understand site usage
- Personalize user experience
You can disable cookies in browser settings, though some site features may be impacted.
- Protection methods include encryption (in transit and at rest), access controls, regular vulnerability audits, and SOC-II practices
- We retain personal data while your account is active, plus up to 7 years for compliance and auditing needs
- You may request data deletion or export—see “Your Rights” below
Depending on your region, you may:
- Access, correct, or delete your personal data
- Export your data (data portability)
- Restrict or object to processing
- Opt out of marketing communications
- Withdraw consent at any time
CA Residents (CCPA): Rights to access, delete, or opt-out of sale (note: we do not sell personal data).
EU/EEA Users (GDPR): Rights include access, rectification, erasure, portability, objection, and consent withdrawal.
To exercise these rights or make requests, contact us via info@compumailinc.com. Requests will be handled within 30 days.
Your data may be processed in Canada, the U.S., or other locations. Transfers from the EU/EEA are supported by Standard Contractual Clauses or equivalent safeguards.
We do not knowingly collect data from individuals under 13. If detected, such data will be promptly deleted. User discretion and parental consent are advised.
We may link to other websites (e.g. integrations, social platforms, partners). Those sites have their own privacy policies and we are not responsible for their content or practices.
We may update this policy periodically to reflect new services or legal updates. We will post changes online with an updated “Last Updated” date. Significant changes will be communicated via email or announcements.
If you have questions, concerns, or want to exercise your rights, reach out to:
CompuMail Information Services Inc.
4057 Port Chicago Hwy, Suite 300, Concord, CA 94520
📧 info@compumailinc.com
📞 (888) 689‑7001
By using CompuMail services or websites, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
